RESOLVE CUSTOMER DISPUTES
FASTER WITH DYNAMIC APPS
When customer issues arise, your business must address and resolve problems quickly and smoothly. That’s key to building a long-term customer relationships and securing repeat business—and why you need Software AG’s case management solution. You can manage cases faster, at a lower cost and with fewer resources.
Expedite each case as needed. From one dynamic case management app, agents can:
- Quickly access information from any system
- Collaborate and assign tasks
- Add workflow steps as needed
- Manage cases from anywhere
- Monitor response times—all while maintaining a full case history
Your LOB citizen developers can quickly configure case management apps using webMethods AgileApps. Or IT can take the lead with webMethods BPMS, a complete suite to build, deploy and monitor any dynamic process application.
Need more reasons to smile? Watch this demoRead our solution brief
Choose the option right for you:
5 REASONS YOU NEED DYNAMIC APPS
GO WITH THE LEADER OF THE PACK
Get complimentary report
BPM & CASE MANAGEMENT